Mother Maya

Muthi maya - pool villa room A nice product Quiet in the jungle room Nice room, marble bathroom with jacuzzi, spacious living room, big bedroom Very happy with the room Perfect for family with little kids or a romantic weekend One experience you must, that is the thai style bbq moo kata in the villa Quick room service and quick golf cart service I would cut 1 point based on the hotel dont have buffet breakfast but ala carte For buffet breakfast you need to drive your car 10 minutes or wait hotel car every 30 mins to their sister property Golf cart service ppl very nice Front office staff very nice especially khun min

Stay here a couple of times, I feel the service level has been dropped. Firstly, we told the housekeeper on the first day of how many bottles of water we want in a day, but they kept forgetting and we had to ask for more water every day when we came back from outside. Secondly, after the cleaning, we still found hair in the sink, like the sink has not cleaned at all. Thirdly, the housekeeper took our bathrobes and not replacing them for 2 days in a row and we had to keep asking every day. Lastly, the day we checked out and left the hotel already, we found out that the room cards were still with us so we called the hotel to tell them. At that time, we were about 40 mins away from the hotel and were having lunch, the girl who answered our call was a bit rude, she told us to drive back to return the room cards or we had to mail the room cards back to them, otherwise they would charge us for the room cards. It is not that I did not want to comply, but just that she seemed so cold, a bit rude, and really no empathy. I felt like it was 50% her fault too not to ask for the room cards back during the check-out. It should be in their protocol. Anyway, a few minutes later, someone called back and told us that we could give them back the room cards next time we go to the hotel because we have been frequent guests at their hotel. All these little incidents annoyed us as we were having a vacation and expected to enjoy a peaceful stay. However, we still love the place. It is quiet and staff at the restaurants or the ones who drove the golf cart are nice.

One of my most favourite pool villa ever. It has a very spacious room with all needed facilities. The pool is quite large which you can have a proper swimming unlike other pool villa. Breakfast is nice as well they have veriety type of food served. Will surely come back to the place as it is quite value for money paid. Location is quite far from main area of Kaoyai. Choosing golf view is a great idea during stay.